Our Babies in the Bungalow Team

In this building the staff are selected not just for their experience and qualifications but for their loving and caring nature to look after our babies. The babies are also of the age where the most changes occur in their development in such a short space of time.

The staff are aware of each individual, their stage of development and what each baby needs next to thrive. Our staff are really focused on each of the babies individual routines.

Rachel Reynolds – ‘Smartys’ General Manager

Rachel-ReynoldsNVQ Level 3 QualifiedI would like to introduce myself as the Manager of Baby Nursery, my name is Rachel, for those of you who do not know me I am also the General Manager for the company along with being the Baby Nursery manager, I have worked for Smartys for 15 years joining the company when I left school at 16. I am a fully qualified nursery nurse and have completed other numerous courses to enhance my knowledge and practice. I look forward to making your time in the playhouse a very happy occasion.

I have achieved the following qualifications: paediatric first aid, food hygiene, Safeguarding level 1 and level 2, ENCO level 1 and 2, effective team meetings, health and safety unit 1 and 2, autism awareness, moving and handling, EYFS observation and assessment, lets get creative with babies and toddlers, introduction to music with babies and young children in the EYFS, managing difficult discussions, using the outdoors to support the curriculum, birth to three matters, policies and procedures, health and safety risk assessment, working with under 3’s, early learning goals, promoting positive behaviour in early years settings, supporting children from families experiencing domestic violence, SALLEY – structured accelerated language and literacy in the early years, child protection, arts and crafts for after school clubs, behaviour level 1, serious fun whatever the weather, knowledge and understanding of the world, dyspraxia, left handed children – the right way to help, operational plan, creating a seamless transition from early years to school, level 2 in customer relations, SEF – creating an effective self evaluation, brighter futures – outstanding practice, EYFS refresher, the role of the SENCO, developing a leader, communicating as a leader and many more.

I am responsible for the day to day running of Smartys supporting and working alongside the owner, I am responsible for guiding staff in their roles, building good relationships with all prospective (by showing them around the nurseries) and current parents (open days, parents evenings), along with all children and staff. I help to look after all of the admin at head office for the company along with playing an active part in the daily running of the toddler building completing the daily paperwork for this building. I am on hand to support the managers of our other settings and support all staff in their roles. I am the settings SENCO working with and supporting the children and parents in the toddlers playhouse. I always strive to do my very best and enjoy all aspects of my job.

Working with children has always been a passion of mine, I knew this is what I wanted to do from a very young age. I strive to be a very happy, positive and sociable person. It is my aim to offer all of the children in my care a happy, safe and stimulating environment. I thrive on watching the children grow through our settings and feel very honoured to have been a part of their young lives. I am also a very organised, tidy and artistic person offering the children a wide variety of sensory and creative activities. I also enjoy being an Aunty to my young niece.

I always try to present myself in a professional way offering a friendly and welcoming environment to all of my staff and parents, offering the enthusiasm and motivation to my team. I thoroughly enjoy my job and am a very dedicated and committed member of the team, I cannot imagine working anywhere other than Smartys.

Denise McColl

Denise McCollNVQ Level 3 QualifiedHi my name is Denise and I am the manager of our baby nursery.

I have 22 years experience of working with children this includes being a child minder for 16 years before joining Smartys 7 years ago.

I have achieved paediatric first aid, food hygiene, Safeguarding level 1 and level 2, ENCO level 1 and 2, Lets go creative with babies, effective team meetings, health and safety unit 2, hearing impairment workshop, autism awareness and moving and handling.

I am responsible for the day to day running of the baby nursery, guiding staff in their roles, building good relationships with parents, children and staff. I like to help and advise all parents where necessary.

I work with children because I am a loving, caring person who thrives to see the children grow and develop from babies to toddlers. I aim to provide the best possible care for all of the children, meeting their individual needs. I feel I have the best job in the world.

I always try to present myself in a professional way and as a mum to 3 boys I am very friendly and welcoming to all staff and parents, a true team player offering care and support to my team.

Vicky Hooker

Vicky HookerNVQ Level 3 in Childcare and NVQ Level 3 in Management

Hi my name is Vicky and I am a senior nursery nurse in the Pre-School nursery.

I have 8 years service with Smartys and experience of working with children including being a mum to my 1 year old little girl.

I have achieved paediatric first aid, food hygiene, safeguarding level 1, behaviour level 1, EYFS training observation and assessment, ENCO level 1 and 2, behaviour level 1 and 2, planning courses, music and movement, speech and language and autism awareness.

I am currently working towards my level 2 in supporting special needs (SENCO).

I am responsible for supporting the manager within the day to day running of the pre-school nursery, ensuring my room runs smoothly along with ensuring the children, staff and parents welfare and health are met at all times. I ensure that all of my children in my care are planned for along with checking development records and being a key worker. I provide all of the children with a safe environment making sure they are happy and well looked after. I enjoy communicating with the parents on a daily basis.

I enjoy working with children because I like to bond with them and I enjoy watching them learn and develop into children ready for big school. I find working with children very rewarding.

I like to be very artistic and creative with the children in my care and I have a very caring and kind nature. I enjoy my job and enjoy coming into work.

Rachael Haycock

Rachael HaycockNNEB Qualification
Hi my name is Rachael and I athe deputy manager of our Little Stars Nursery
I have over 18 years experience of working with children being with Smartys for 5 years, including being a mum to my two young daughters and an aunty to my nieces and nephews.
I have achieved paediatric first aid, food hygiene, Safeguarding level 1, Lets go creative with babies, autism awareness and moving and handling.
I am responsible for sharing the day to day running of the baby nursery, assisting with all daily paperwork including planning and monitoring development records for all of the children in my care. I like to form relationships with new parents and ensure they are reassured about how their child has been during the day.

I have always loved and enjoyed caring for children. I love giving the children new experiences through play, watching them learn and have fun. I find it very rewarding watching them grow and develop as they move through the nurseries.

I feel that being a new mum I am able to offer and support all of our new parents as they make the transition of going back to work. I am a very kind and caring person working professionally at all times.

Emma Hawkins

Emma Hawkins
Level 4 – Completing Foundation Degree





Chelsea Fifth

Chelsea Fifth
Level 3